Meet the team
Here at Park Hill Vets, we’re very proud to have so many enthusiastic and dedicated individuals working in our friendly practice. We are all passionate about animals and their well-being, from our veterinary surgeons and qualified nurses to our essential support staff. Highly trained and caring, each of us has a role to play in making this a special practice for you to visit with your pet.
Catherine Tapp MA VetMB MRCVS - Director & Veterinary Surgeon
Catherine is the director of Park Hill. She lives locally with her family, Shetland Pony, Border Terrier and three cats. She has been at the helm since April 2014 and in this time as overseen the growth and development of the practice, including moving the entire practice from its original home at 31 Park Hill to our larger modern premises at Harris Court. Her special interests include feline internal medicine and minimally invasive surgery.
Susan Parnell MRCVS - Veterinary Surgeon
Susan has been at Park Hill since late 2016 and is an invaluable part of the veterinary team. Her calm and reflective manner is appreciated by clients and animals alike, and her clinical interests include reptile and avian medicine – she is the lady to see if you have snake, tortoise, parrot, budgie or chicken issues. Outside of work she enjoys walking and agility classes with her Springer Spaniels.
Victoria Poore MRCVS - Veterinary Surgeon
Victoria joined us in 2020, having gained extensive experience in small animal practice in the southwest and further afield. Her preferred discipline is internal medicine, and in particular all things feline. She is leading the Park Hill campaign to attain Gold level Cat Friendly status from the International Society of Feline Medicine.
Jack Street RVN – Head Nurse
Jack has worked in veterinary practice since he was 16, either as nursing assistant, student nurse, or latterly as Registered Veterinary Nurse He can turn his hand to all sorts of nursing but is especially appreciated by all of us for his computer skills and his ability to tame our complex lab machines. Jack recently accepted appointment as the Head Nurse, giving him responsibility for managing the nursing team and organising their day-to-day work.
Codie Norwell – Inpatient Co-ordinator
This role was recently created specially for Codie! She is an essential member of the Park Hill team, assisting the nurses and receptionists in their day-to-day tasks but her particular strength is the nursing of inpatients – she seems to be able to persuade the sickest of animals to eat when the rest of us have tried and failed, and picks up on so much just by her quiet observation and time spent with them. As a result she is responsible for overseeing the daily care of all the inpatients, and ensuring that all monitoring and medication is carried out as requested by the vets.
Katie Thomson RVN - Veterinary Nurse
Katie joined Park Hill in 2015, having gained her qualification and considerable experience in a practice in Exeter. Currently working part-time to allow her time to care for her family, Katie's energy and efficiency are a great asset to the Park Hill team, ensuring that we have a logical plan for the day's work, and that we stick to it!
Rachael Salisbury RVN - Veterinary Nurse
Rachael came to Park Hill from a corporate Veterinary Practice - in fact the same practice which previously inhabited our current premises! She was instrumental in securing our move, and has brought many years of experience to our relatively young team. She works with Victoria on the feline side, and is our Nurse Cat Advocate
Joanna Christoffersen RVN - Veterinary Nurse
Joanna came to Park Hill from a night-nursing position at a local referral centre. She has thrown herself whole-heartedly into all the disciplines of small animal first opinion practice and has additionally taken on a mentoring role as clinical coach to our student vet nurses.
Gemma Ross RVN - Veterinary Nurse
Gemma works part-time to combine her nursing with her own business performing Equine Sports Therapy and Massage. She is a cheerful bubbly presence, whilst also excelling at empathetic communication with clients and patiently mentoring our student nurses and nursing assistants.
Janine Morris - Veterinary Nurse (Period of Supervised Practice)
Janine worked as a registered veterinary nurse for many years before taking a career break to raise her family. She then worked outside the sector before returning to practice at Park Hill, completing her Period of Supervised Practice to be re-admitted to the register. This is a courageous undertaking but has been well worth the effort and anticipate that she will back to full RVN status soon. She is our wildlife advocate (with a fantastic success rate nursing ill and injured hedgehogs back to health) and our "Queen of Green", promoting eco-friendly processes at Park Hill.
Kimberley Malson SVN - Student Veterinary Nurse
Kim combines working part time at Park Hill with attending college to study for her Diploma in Veterinary Nursing. She is a highly competent and natural all-rounder, and we look forward to her becoming a full RVN in the near future.
Hannah Robson SVN - Student Veterinary Nurse
Hannah is a relatively recent recruit to Park Hill. She is currently in the first year of Veterinary Nursing course and as she progresses through it she will be given further responsibilities such as assisting with anaesthesia and running nurse consults, and even joining the out-of-hours rota. She has a passion for oriental cats.
Helana Edginton SVN - Student Veterinary Nurse
Helana came to us with a wealth of experience from working in a pharmacy, volunteering with the RSPCA, and spending time on placement at another local practice. She is super-enthusiastic for all aspects of the job, and is particularly skilled at nursing wildlife.
Josh Elliott- Animal care assistant
You may not see Josh but we always notice if he's not there! He is responsible for keeping the surgery clean and hygienic, as well as helping hands-on with holding animals, washing bedding, and preparing surgical instruments
Jo Butt - Head Receptionist
Jo oversees and manages reception, having been with us for 6 years working both on reception and as an animal care assistant previously. She still seems to get volunteered for everything from babysitting to unblocking drains but never complains and her input helps shape many of our reception procedures
As with several of the team members, we knew Lizzie as a client before she became a colleague. She describes herself as a “cat-person” and lives in Tiverton with her two cats, Figgy and Coco. She is known in Park Hill for her delicious cakes, and her wicked sense of humour brings a smile on the most difficult of days. She keeps promising to organise gin-tasting for us…watch this space
Chloe works part-time on reception, and contributes a wealth of experience from her previous post in a corporate practice in Exeter
Administration and Management
Jo Elsworthy - Practice Manager
Jo joined Park Hill in July 2021, coming from a management role within the NHS. Her experience is proving invaluable in improving efficiency and productivity, in using technology to the advantage of our patients and clients, and in reducing our carbon footprint.
Andrew Rendell - Insurance Administrator
Andrew is in charge of processing all insurance claims, and is an expert in all matters insurance-related. He has developed a new efficient system at Park Hill for submitting claims, following them up, and when necessary challenging outcomes. You will recognise him from his smart waistcoat, unique ties, and occasionally from his Top Cat outfit!
Alice Reed - Senior Administrator
Alice came from a non-veterinary background but ss very much an animal person, she slotted straight into the reception team and has taken on additional responsibility assisting with the completion of insurance claims and administering health and loyalty schemes. Alice is currently on maternity leave